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Real Estate Back Office Services

Assistant Property Manager/Office Manager Role

Improve your day‐to‐day functions of the property management department and the functions of the Property Manager. We have experienced Assistant Property Managers/Office Managers at very economical rates who have good communication skills, have a customer service background and mindset. They are adept at multi-tasking and prioritizing work. We have 16+ years of experience working with 100+ commercial and residential real estate companies in California, New York, Texas, Florida, Colorado, Kansas and Washington. OHI has provided services in different real estate related activities in finance, accounting, operations, maintenance and marketing support to 100,000+ units across USA.

+1 (646) 367-8976

sales@ohiaccounting.com

Are you real estate operations suffering due to:

LOOK NO FURTHER

• Irregularity of the part-time resource
• Unavailability of qualified staff
• Over loaded staff or Property Accountants

Our solution provides you a dedicated, full-time and experienced Assistant Property Manager/Office Manager at the price of a part-time staff.

Cost Savings

40-60% cost savings compared to in-house hired

Staff with at-least six year of relevant real estate experience

Skilled Employees

100+ commercial and residential real estate firms

Our Clients

Real Estate Back Office Services

Assistant Property Manager/Office Manager role is designed to assist the property manager in all aspects of management pertaining to client’s property. We can also add custom activities specific to your company.

Maintenance Support Services

• Answering calls and responding to emails from tenants regarding maintenance activities
• Process maintenance requests and generate work orders, track their status with maintenance team
• Track maintenance team’s timesheets and work-orders against pre-decided standards to drive productivity of the in-house maintenance team
• Arranging apartment inspections
• Organize customer feedback calls with resident on the resolution of resident complaints
• Allocate tasks to different pre-approved vendors/sub-contractors for different maintenance related jobs

Vendor Research and Support Services

• Finding new vendors/sub-contractors or obtaining bids for maintenance activities such as snow removal, pest control, electrical repair etc
• Set-up new vendors/sub-contractors in the system
• Entry of vendors/sub-contractors invoices, utilities and other accounts payables
• Pay vendors/sub-contractors and utilities using Bill Pay and online transfers
• Resolve invoices and payments related issues with vendors/sub-contractors
• Regular vendor/sub-contractor reconciliation i.e. reconciling vendor/sub-contractor ledgers with your books to eliminate any over-payment/duplicate payments

Administration Support Services

• Welcome letters to new tenants and owners
• Entry of tenant leases into the leasing or accounting system
• Manage documents related to tenants, insurance policies, insurance claim paperwork
• Conduct exit interviews of residents to understand reasons behind move-outs
• Operational reporting to senior management regarding open complaints, outstanding rent etc
• Support marketing team/owner in Craig List postings and listings in Curbed, Apartment.com, Trulia among other real estate sites
• Perform all necessary functions to facilitate Tenant “Move In” and “Move Out” procedures including - Informing the tenant of the lease obligations, notifying them as their expiration date approaches & informing them of their obligations upon move out and processing security deposit returns
• Maintain logs related to - Essential Lead Maintenance (EMP), Project lists for individual properties and Unit turnover list

Pricing

Our indicative standard charges for Assistant Property Manager role are listed below.

Custom packages of 25, 50 and 80 hours per month are available

HOURLY CHARGES

$14

* onwards

HALF-TIME CHARGES

$1100

* Half-time staffing (80 hours per month)

FULL-TIME CHARGES

$2100

* Full-time staffing (160 hours per month)

Assistant Property Manager Profile

Other Services

Residential Property Accounting

Commercial Property Accounting

Investment Analysis Services

Acquisition Analysis Services

Asset Management Services

Lease Abstraction Services

CAM Reconciliation

Back-Offfice Support Services

The video provides a brief overview of our services, real estate expertise, clients, work culture and most importantly our vision to be recognized as a leading outsourcing provider for the real estate segment.

Corporate Profile Video

A well-known commercial real estate firm based in Tampa (FL). They manage close to 5 million sf of office and retail space.

A vertically integrated, full service real estate company based out of Bellevue, WA. They specialize in commercial properties.

A leading independent commercial real estate brokerage and property management firm in the Central Valley

A well known real estate firm in Tampa (FL). The company currently manages over $60M in commercial real estate assets.

A midsized real estate property management firm based out of Beverly Hills, CA. The firm manages over 50 properties, across 9 states, encompassing over 1200 tenants and nearly 1.5 million square feet.

A privately owned real estate management firm that specializes in the management of commercial and multi-family properties in the Greater Los Angeles area.

Real Customers, Real Satisfaction!

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Real Estate Back Office Services

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US Office

244 Fifth Avenue, Suite P228, New York, NY 10001, USA

453 S Spring Street Ste 400 PMB1245 Los Angeles, CA 90013

IND Office

E 46/8, Okhla Phase II, New Delhi -110020, India

1 (646) 367-8976

sales@ohiaccounting.com

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